Programme

20 February

21 February

22 February

20 February

21 February

22 February

Speakers

OCLC Brochures

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Suzanne Algra

Founder
Maakotheek
Suzanne Algra is founder of the Maakotheek Foundation. Her talent is to combine maker education/STEAM-activities with meaningful context, not only language or maths classes, but also geography, history and art. Suzanne combines her experience with innovation processes, change management, art education and maker education to help schools and libraries implement new ways of connecting STEAM with regular activities/curriculum.

21 February

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Janet Aucock

Senior Manager (Cataloguing, Acquisitions and E-Resources)
University of St Andrews
Janet Aucock is Senior Manager (Cataloguing, Acquisitions and E-Resources) at the University Library at St Andrews. Janet manages the electronic thesis service which is centred on the St Andrews Research Repository. This digital repository is the home for the electronic full text of St Andrews research theses. Janet also manages the online catalogue SAULCAT and metadata creation for print material as well as a fast-growing amount of digital material. She also oversees the Library's Discovery service, SEEKER.

20 February

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Rafael Ball

Director
ETH Zürich
Rafael Ball has been Director of ETH-Library since 1 March 2015. He holds doctorates in Biology and Science History and studied Biology, Slavonic Studies and Philosophy at the Universities of Mainz, Warsaw and Moscow. He completed a two-year postgraduate qualification as a Scientific Librarian in 1996 and was Head of User Services at the Central Library in the Forschungszentrum Jülich from 1996 to 1998, which he ran from 1998. Ball was Director of the University Library of Regensburg from 2008 to 2015. He has written and edited numerous publications, and is a dedicated speaker and a lecturer at various universities. His main work and research interests are the library of the future, science communication and the role of the printed book in the digital age.

20 February

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Leon Bang-Hetlevik

Library Director
Mandal Public Library
Leon Bang-Hetlevik is the Library Director in a small town public library. The library is poorly funded, but the love they feel for their jobs and their patrons make them strive hard to lift the library to be better and better year after year. At the core, he is a Librarian with an enthusiastic interest in technology and innovation.

21 February

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Matt Barnes

Director
OCLC Sustainable Collection Services
Matt Barnes has been working in the academic library community since 2002 and has held senior-level positions at Blackwell Book Services, ebrary, and ProQuest. He is particularly interested in transforming data into insights that help libraries advance their mission. Matt holds a MBA from Washington State University, a certificate in Business Analytics from the University of Pennsylvania’s Wharton School, and a certificate of Database Management from the University of Washington.

20 February

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Dr Nick Barratt

Acting Director
Senate House Library
Dr. Nick Barratt joined Senate House Library in July 2015 as the Associate Director for Collections and Engagement, taking on the additional role of Acting Director from August 2017. Previously, he worked at The National Archives managing a team that looked after the medieval, early modern and legal records as well as maps, plans and photographs with additional responsibility for academic engagement. He chairs the Partners Advisory Group for the Midlands 3 Cities Doctoral Training Partnership.

20 February

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Simon Barron

Senior Systems Developer (Open-Source Systems)
SOAS, University of London
Simon Barron is a library systems worker based in the UK currently working at SOAS, University of London. He has worked on implementations and support of open-source library systems including OLE and VuFind in higher education libraries. His professional interests include technology ethics in librarianship, open-source software development, freedom of information, opposition to digital surveillance, training in cryptography and encryption, and open access in academic publishing. He’s also an editor for the Journal of Radical Librarianship.

21 February

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Lee Baylis

Senior Analytics Innovator
Jisc
Lee Baylis is the Senior Analytics Innovator working on Jisc’s Effective Learning Analytics and Analytics Labs projects. He has been working on Analytics in the Library sector since his involvement in the Library Analytics and Metrics project (LAMP) at Mimas, where he worked before joining Jisc. Prior to that, Lee's career involved software development, systems administration, and a Ph.D in Liquid Crystal Physics!

21 February

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Rolf Steinar Bergli

Library Leader
Lindesnes Public Library
An educated IT-professional turned Librarian, Rolf Steinar Bergli is a competent leader of a small public library. In his spare time, he likes to dig around in the local history, for which he was given the annual Lindesnes Municipal Culture Award.

21 February

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Igor Beuker

Professional Speaker, Trendwatcher and Entrepreneur
Igor Beuker is an energetic professional communicator with 1,000+ live onstage performances, award-winning marketing strategist for brands Amazon, L’Oréal, Nike and Unilever, new breed trendwatcher, serial entrepreneur with multiple exits, and an angel investor. Besides being a guest teacher at leading universities, he delivers a series of game-changing marketing master classes and he is a board member at revolutionary retail, tech and media firms. Igor co-founded IAB Netherlands in 1997 and he held the Chairman role for more than five years.

21 February

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Lars Binau

DTU Library Manager
Technical University of Denmark
Lars Binau’s educational background is an MBA in Strategy, Organisation and Leadership from Copenhagen Business School. Besides that, he has an Associate Degree in Accounting from Quincy College, Massachusetts, USA. He completed LIBER’s Emerging Leaders International Development program for the leaders of tomorrow’s libraries in 2016 and is currently enrolled in DTU Computes Big Data Business Innovation program. Throughout the last eleven years, Lars has been head of various departments within DTU Library at the Technical University of Denmark, and is presently in charge of library facilities and stacks. Lars is especially dedicated to transforming the physical locations into state of the art learning environment that enforces and reframes innovation at the Technical University of Denmark. Within the vision for this ongoing project, the strategic aim is to transform the library to a SMART Library – an indoor living lab.

20 February

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Helene Blowers

Interim Executive Director, Member Relations
OCLC
Helene Blowers joined OCLC in 2012. She came to OCLC after serving five years with the Columbus Metropolitan Library as the Director of Digital Strategy. In 2007, she was named a Library Journal "Mover & Shaker," and in 2008 received ALA's LITA/Library Hi Tech Award for Excellence for her many contributions to library and information technology. She is the lead author of Weaving a Library Web: A Guide to Developing Children's Websites (2004) and has written for several publications, including Computers in Libraries and Digitale Bibliotheek (Netherlands).

A well-known speaker and consultant on library innovation and fresh practices, she is best known for the discovery learning program, Learning 2.0: 23 Things, which she created while serving as Technology Director for the Charlotte Mecklenburg Library (NC) that created a massive 2.0 learning movement among libraries worldwide.

21 February

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Rebecca Bryant

Senior Program Officer
OCLC Research
Rebecca Bryant, Ph.D., serves as Senior Program Officer at OCLC Research where she leads and develops areas for the OCLC Research Library Partnership and for OCLC Research related to research information management (RIM). Rebecca previously served as the project leader for the RIM implementation at the University of Illinois where she led a campus-wide effort to implement the Elsevier Pure research information management system. She has also served as Director of Community at ORCID and spent a decade in the University of Illinois Graduate College as Assistant Dean.

20 February

20 February

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Dr Stella Butler

University Librarian
University of Leeds
Since 2011, Stella Butler has been University Librarian at the University of Leeds where she has been responsible for large capital developments as well as new services in support of both research and learning. Between 2000 and 2011, she worked at the University of Manchester, first as Head of Special Collections and later as Deputy Librarian. She led a £17M project to transform the historic John Rylands Library, Deansgate.

20 February

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Nicole Clasen

Head of User Services and ILL
ZBW Leibniz Information Centre for Economics
Nicole Clasen is a Librarian and Economist. She is Head of User Services at ZBW, which includes the Reference Services loan desk and WorldShare Interlibrary Loan and Document Delivery

20 February

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Lorcan Dempsey

Vice President, Membership and Research, Chief Strategist
OCLC
Lorcan coordinates strategic planning and oversees Research, Membership and Community Relations at OCLC. He has worked for library and educational organisations in Ireland, the UK and the US. His influence on national policy and library directions is widely recognised. In 2010, he received the National Federation of Advanced Information Services' (NFAIS) highest award, The Miles Conrad Award. He is an honorary Doctor of the Open University in the UK and has twice received an ALCTS Presidential Citation for his work with OCLC colleagues. Lorcan began his career in public libraries in his native Dublin, Ireland.

Before moving to OCLC, he managed the UK higher education national investment in information services for Jisc. Lorcan can be followed on Lorcan Dempsey's weblog. He publishes and presents widely.

20 February

21 February

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Harm Derks

Library Services Manager
VU Amsterdam
Harm Derks is always enthusiastic and looking for (new) opportunities. He believes in Servant Leadership. Specialties: Reducing complexity of situations, projects, dilemmas and conflicts. Combining knowledge from different disciplines. Harm’s credo: First Doing, then Thinking.

20 February

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Annette Dortmund

Research Consultant
OCLC
Annette Dortmund, Ph.D, for more than two decades has worked for and with European libraries of all sizes, with a focus on inventorising and analysing library needs from multiple perspectives in a changing environment characterised by broader interoperability between systems and increasing group scaling of activities.

Annette joined OCLC in 2001 and has since worked for OCLC in several roles. Her current focus as a Senior Product Manager is market research and research consultancy.

Annette graduated from Mainz University with a MA in Book Sciences, Latin Philology and Comparative Literature, and was awarded a Ph.D in 1998.

20 February

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Sandra Ehrens

Product Developer, Digital Content
Maastricht University
Sandra Ehrens has worked at the University library in Maastricht for almost 25 years, in different roles. At this moment, she is WorldShare coordinator. Together with a team of key users, she works on optimising the back office WMS applications and the improvement of search experience in Discovery for UL users. Next to that she is a key user for Acquisitions, Licenses and Analytics.

She very much loves her job, especially the combination of operational work and being the spider in the web in communications about WorldShare within the UL and with OCLC.

20 February

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Poul Erlandsen

Senior Librarian & ILL Specialist at The Royal Library/Copenhagen University Library
and EMEA Regional Council Executive Committee member
Since January 2012, Poul Erlandsen has been the Head of the Copenhagen University Library Department in the Black Diamond (The Royal Library) in Copenhagen. Before that (beginning November 2009) he was head of the ILL Section in the same library coming from a position as head of Document Access Services at the National Library of Education also in Copenhagen. Poul has a long experience in the field of resource sharing. From 2004 to 2007 he chaired the IFLA Document Delivery and Resource Sharing Standing Committee and in 2009-2010 he chaired the Rethinking Resource Sharing Initiative Steering Committee. He has recently been a member of the ALA International Interlibrary Loan Committee and the NISO Physical Delivery of Library Materials Working Group. He is presently serving on the OCLC SHARES Executive Group.

21 February

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Dr Federica Fina

Data Scientist
University of St Andrews
After a Ph.D. in Chemistry at the University of St Andrews, Federica Fina now works as a Data Scientist at the University Library. She is part of the Research Data Management team who provides advice and support to research students and staff on general research data management and on how to comply with funders’ new requirements on data sharing.

20 February

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Benjamin Flämig

Head of Information Technology
Lucerne Central and University Library
After finishing his bachelor study in German and History, Benjamin Flämig started working as a Library Assistant in Berlin law firms in 2007. Since 2011, he has managed law firm libraries as a Law Librarian and became the responsible Information & Knowledge Manager for Greenberg Traurig Germany, LLP in 2015. Benjamin studied Information and Library Science at the University of Applied Sciences Cologne in a distance learning master program from 2014-2017. Recently, he finished his master thesis regarding discovery solutions for public and corporate libraries.

21 February

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Susanne Gesser

Historisches Museum Frankfurt
Curator, Head of Frankfurt Now!
Susanne Gesser studied Art Education and Theatre, Film and Television Arts at the Johann Wolfgang Goethe University in Frankfurt. Since 1992, she has worked as a Curator at the Frankfurt Children’s Museum, where she has been the Head since 1998. Since 2003, she has also represented the Frankfurt Historical Museum in building planning matters; she has been a member of its New Concept Working Group since 2006, where she is also the Project Coordinator for the permanent exhibition Frankfurt Now! including the “City Laboratory”.

21 February

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Martin Gill

Head of Academic Services
University of Huddersfield
Martin Gill is the Head of Academic Services within Computing and Library Services at the University of Huddersfield. He has responsibility for subject librarians, information resource provision, library systems and research support including the University Press.

He has previously worked as a Research Librarian, and prior to joining Huddersfield as a Subject Team Leader at the University of Leeds.

21 February

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Neil Grindley

Head of Resource Discovery
Jisc
Neil is the Head of Resource Discovery at Jisc, an organisation that empowers UK universities, colleges and skills providers to fully exploit the possibilities afforded by digital technologies and content. He leads on the provision of several of Jisc’s services and has strategic responsibility for ensuring that libraries, archives and their users can find and access great resources for teaching, learning and research. He is also leading on the creation of a new service, the National Bibliographic Knowledgebase.

20 February

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James Hodgkin

Associate Director of Library, Technology and Innovation and University Librarian
University of Gloucestershire
James Hodgkin worked at the School of Oriental and African Studies and Oxford University before spending ten years at the Natural History Museum becoming Library Services Manager. He moved to the University of Gloucestershire in 2014, as Deputy Head of Library and following a convergence with IT last summer, he was appointed Associate Director and University Librarian. The key areas James leads at the University are technology to enhance learning, academic engagement and learning space development.

21 February

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Thomas Jouneau

e-Librarian
Université de Lorraine (UL)
Thomas Jouneau is currently working as an e-Librarian at the Université de Lorraine (UL), France. While managing electronic subscriptions and contents for the UL, he also oversees the development of services to researchers for the management and life cycle of their research data. At a national and international level, he co-animates the Indicators WG for the Couperin consortium and is also a member of the COUNTER Executive Committee. He is one of the first users of the ezPAARSE software, a project dedicated to the creation of usage data through the analysis of EZproxy's (and other reverse proxy software) logs.

21 February

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Casper Karreman

Senior Developer
Muziekweb
Casper Karreman started working at Muziekweb in 2004. As Senior Developer, he is responsible for the software that supports the workflow to catalogue the musical metadata and for the development of the website and interconnectivity with public library systems and other external data sources.

21 February

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Axel Kaschte

Product Strategy Director
OCLC EMEA
Axel Kaschte oversees the OCLC product management of legacy library management systems and EMEA-related product management tasks, to enable the transition of the library community to next-generation library services within the web paradigm. From 2009 to 2013, he joined Ex Libris as Strategy Director Europe where he was deeply involved in defining and presenting the new strategy of unified library automation and cloud solutions.

20 February

21 February

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Dr Judith Keene

University Librarian
University of Worcester
Judith Keene is University Librarian at the University of Worcester, also managing the e-learning team. She was involved from the outset in the Hive project and has published and given many talks on the subject. The challenges of running a joint library, in partnership with Worcestershire County Council, whilst meeting the developing needs of the University community mean that life is seldom dull. Currently, she is particularly interested in how libraries can demonstrate their impact.

21 February

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Joris Komen

Secondary Education Coordinator
Kennemerwaard Public Library
Joris Komen is on a mission. With a background in photography, teaching and event coordination, he is keen on showing different angles on stories, images and media. With Kennemerwaard Library as an agile and learning organisation and together with a team of no-longer conventional librarians, he strives for an inclusive society through media literacy for children and students. Making the right choice requires access to and understanding of the right knowledge on the right level.

20 February

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Dominique Lechaudel

Engineer
Centre National de la Recherche Scientifique
Dominique Lechaudel has worked for the Centre National de la Recherche Scientifique (National Centre for Scientific Research) since 1994. He is an engineer specialising in innovative IT projects relating to libraries and e-resources. He is an early adopter of agile method, especially Scrum. As the product owner of ezPAARSE and now ezMESURE, and in collaboration with the Couperin.org consortium, he leads the roadmap and constantly cares that those open source solutions answer the users’ needs.

21 February

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Annette le Roux

Chair, OCLC EMEA Regional Council and
Collection Developer, Archival Resources, University of South Africa
Annette le Roux started her career in the museum world and after serving as the curator of an open-air museum gravitated towards archives. She worked for twenty years as an Archivist. She has served on the committee of the South African Society of Archivists. She developed an interest in digitisation and completed a Masters degree in Digital librarianship (MDILL). She also has qualifications in archival science and museology.

In 2013, she moved to a post as Collection Developer Archival Resources in the Unisa Library, and is responsible for the digitisation of archival material. She is also interested in training.

20 February

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Kirsty Lingstadt

Head of Digital Library & Deputy Director of Library
& University Collections, University of Edinburgh
Kirsty Lingstadt is Head of Digital Library and Deputy Director of Library and University Collections at the University of Edinburgh. Kirsty is passionate about collections of all types - libraries, archives or museums - and engaging users with them. She believes that discoverability is key to user interaction with online collections as well as good and consistent service provision. Kirsty has worked at senior level in Historic Environment Scotland and South Lanarkshire and Fife Council.

20 February

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Scott Livingston

Executive Director
OCLC
Scott Livingston is currently an Executive Director at OCLC where he leads the Product Management team for Library Management Services. He also leads OCLC’s product operations and market segment strategy team. Prior to joining OCLC, Scott was Senior Vice President at Cision and was responsible for global product planning and marketing as well as US public relations, specialised sales and customer service operations. Previously, Scott was Vice President at LexisNexis Group and headed the public records solutions for legal professionals division. He also served in a variety of executive management roles related to legal news publishing and book publishing. He also was the Vice President - Strategy & Operations at ProQuest. Scott began his career as an Academic Law Librarian. He has extensive experience in big data, taxonomies, business development, strategic planning (with a particular emphasis on turn around strategies), acquisition integration, social media and publishing.

20 February

21 February

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Marc Loman

Information Specialist
Wageningen University & Research - Library
An experienced Information Specialist and Project Manager in Academic Libraries, Marc Loman is a Digital Library Developer with a special interest in functional management, project management, information management, internet searching, discovery, information retrieval, user experience, usability, interfaces, collection management and information literacy education.

21 February

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John MacColl

University Librarian and Director of Library Services
University of St Andrews
John MacColl has been University Librarian at the University of St Andrews since February 2011. He has spent most of his career in libraries and information services in UK universities, with a particular interest in scholarly communications, library cooperation and the library role in support of research. Before moving to St Andrews, he spent three years as European Director of the OCLC Research Libraries Partnership. He was Chair of RLUK from 2015-2017, and is currently Secretary-General of LIBER.

21 February

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John McCullough

Senior Product Manager, WMS
OCLC
John McCullough has worked in library automation for the last 20 years. He was most recently serving as Vice President of Product Management at Innovative Interfaces when he moved to OCLC to manage next-generation offerings like WorldCat Discovery and WMS. John has his MLIS from the University of Western Ontario in London, Canada.

21 February

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Claudia Mendias

Library Digital Services Manager
SOAS, University of London
Claudia Mendias began her research training in eyewitness memory labs, this lead to a Ph.D. in decision making and discretion. In 1999, she transferred her knowledge of discretion to verifying insurance risk calculator software. This work led to a range of system implementation projects for call centres, HR and timekeeping, student management, course development, and online examinations, amongst others. In 2014, she joined SOAS to help install the new Library Management System. Now, she manages the Library Digital Services Team responsible for the SOAS Library Catalogue and the databases servicing it.

21 February

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Balungile Brightness Moleme

Director of Information Access Services
National Library of South Africa
Balungile Brightness "Sonto" Moleme is currently the Director of Information Access Services and the Cape Town Campus Coordinator at the National Library of South Africa (NLSA). She joined the NLSA in 2014. She has extensive experience in working at academic libraries. Her interests are in heritage awareness and special collections. She completed her BA and Bachelor of Social Science Honours from the University of Natal, South Africa and MA in Library and Information Science, specialising in Digital Librarianship from the University of Pittsburgh, Pennsylvania.

20 February

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Chris Négrel

Director of Library Solutions
OCLC
Based in Paris, France he works with various OCLC teams in EMEA. He is also working with the members in the EMEA Regional Council. Prior to joining OCLC in 2007, he was the Managing Director of SirsiDynix in France (15 years). After graduating from the ENSB, Librarian School of France, he started working in the field of library automation. His strong background in librarianship is an asset when working with our members in large and international organisations and national libraries.

21 February

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Johannes Neuer

Director of Customer Experience
The New York Public Library
Johannes Neuer has been the Director of Customer Experience at The New York Public Library since 2015. He's passionate about helping purpose-driven organisations create and implement effective programs that delight customers, incite engagement, and nurture communities. Neuer previously served as NYPL's Director of Engagement, a role in which he developed a high-performing email marketing program and built an engaged social media community comprising more than 1 million members.

21 February

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Jake Orlowitz

Founder and Head of the Wikipedia Library
Wikimedia Foundation
Jake Orlowitz is Founder and Head of The Wikipedia Library at the Wikimedia Foundation, the nonprofit that supports Wikipedia, Wikimedia Commons, and Wikidata. The Wikipedia Library provides 80,000 highly active Wikipedia editors with access to 100,000 journals, newspapers, books, and reference materials. Jake is a "librarian in spirit and practice" (but not by training or degree). He works remotely from Santa Cruz where he likes to standup paddle board and look for whales along the beach cliffs. You can find him online most of the time at @JakeOrlowitz or jorlowitz@gmail.com.

20 February

20 February

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Skip Prichard

President and CEO
OCLC
Skip Prichard became the fifth President and Chief Executive Officer of OCLC in July 2013. Before joining OCLC, Skip served as President and CEO of Ingram Content Group Inc., as well as President and CEO of ProQuest Information and Learning. He has also held a number of executive positions with LexisNexis. Among Skip's many passions is his Leadership Insights blog, and, he is a frequent key note speaker at conferences around the world. Skip received his Bachelor of Science degree from Townson State University and his Juris Doctor degree from the University of Baltimore School of Law.

20 February

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Merrilee Proffitt

Senior Program Officer
OCLC Research
Merrilee Proffitt works in OCLC Research and provides project management skills and expert support to members in the OCLC Research Library Partnership.

Merrilee is an active member of the Society of American Archivists (SAA), the Rare Books and Manuscripts Section of the Association of College and Research Libraries (RBMS-ACRL), and serves on ACRL's Research Planning and Review Committee. She has also served on the Metadata Encoding and Transmission Standard (METS) Editorial Board, the Text Encoding Initiative Council and currently serves on the Encoded Archival Description Working Group. Merrilee has authored or co-authored articles, guidelines, and reports for a variety organisations and professional journals. She is frequently an invited speaker at international professional conferences and workshops on topics relating to digital libraries and special collections.

Before coming to her current job in 2001, Merrilee was Director of Digital Archive Development at the Bancroft Library, UC Berkeley.

20 February

21 February

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Erik Reuvers

Team Leader, 21st Century Skills
ProBiblio
Erik Reuvers has been working in the library sector for 7 years. With an interest in gaming and digital tools, the match with 21st century skills is apparent throughout his career. For the last two years, the combination of heritage and digital tools has sparked his interest, leading to a number of innovative projects which libraries within the Netherlands are eager to use!

21 February

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Mary Sauer-Games

Vice President, Global Product Management
OCLC
Mary Sauer-Games joined OCLC in September 2014 as Vice President of Product Management. She came to OCLC from the American Psychological Association, where she was Senior Director, managing PsycINFO database products and leading an organisation of 70 staff. From 2002 to February 2014, she was Vice President, Product Management, Humanities, STM and Dissertations at ProQuest, a leading global information provider. Before that, from 1999 through 2002, she was Vice President, Product Management, at the Gale Group, a major reference and education publisher of electronic databases and textbooks. An active participant in publishing and information technology communities, Mary was President of the Board of Directors for the National Federation of Advanced Information Services (NFAIS) from 2015-2016.

21 February

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Jane Saunders

Head of Collection Services
Leeds University Library
As Head of Collection Services at Leeds University Library, Jane Saunders is responsible for the teams who acquire, catalogue and manage the Library's print and electronic resources. She is responsible for resource discovery in the Library, for the digitisation of items owned by the Library and for the information resources budget. Jane is currently a member of the Jisc Collection Management Community Advisory Board.

21 February

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Linda Schünhoff

Subject Specialist for Religion and Philosophy
Cantonal Library Baselland
After finishing her bachelor study in Culture Anthropology, European Ethnology and Religious Studies, Linda Schünhoff worked as a Media Centre Librarian in a secondary school in Basel from 2012-2015. She became a Subject Specialist for Religion and Philosophy at Cantonal Library Baselland afterwards and studied Information and Library Science at the University of Applied Sciences Cologne in a distance learning master program from 2014-2017. Recently, Linda finished her master thesis regarding discovery solutions for public and corporate libraries.

21 February

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Laurents Sesink

Head of Centre for Digital Scholarship
Leiden University Libraries
Laurents Sesink studied History at Utrecht University and Historical Information Technology at Leiden University and has a broad background in the area of Open Science. At the moment, Laurents is Head of the Centre for Digital Scholarship (CDS) at Leiden University Libraries. The central objective of CDS is to support and to facilitate digital scholarship within Leiden University, in close collaboration with other centres of expertise, with research institutes and with national and international research support organisations. Researchers can contact the Centre for Digital Scholarship for questions, consultancy, training and workshops on Research Data Management, Open Access, Data Science and Digital Preservation.

20 February

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Julie Seuront

Member Relations Liaison, EMEA & APAC
OCLC
Julie Seuront joined the OCLC Member Relations Team in May 2014. She is now responsible for membership activities in EMEA and APAC. Julie enjoys building relationships with libraries around the world.

Prior to joining OCLC, Julie worked with innovators in the legal sector and she holds an LLM in International Laws from the University of Maastricht, Netherlands. She has also lived in France, Canada and the United States.

21 February

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Jan Simane

Library Director
Kunsthistorisches Institut, Max-Planck-Institut
Jan Simane studied History of Art, Archaeology and Philosophy, a Master of Art and a Ph.D. at the University of Heidelberg. From 1994 to 1995, he did a Masters in Scientific Librarianship. Since 1996, he has been Head Librarian at the Kunsthistorisches Institut in Florenz, Max-Planck-Institut. Jan is a member of the Standing Committee of the Art Libraries Section of IFLA, from 2009 to 2013, he was the Chair. Since 2015, he has been a member of the Standing Committee of Academic and Research Libraries in IFLA.

21 February

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Kate Strudwick

Creative Project Manager
Head4Arts
Kate Strudwick is Creative Project Manager for Head4Arts, a creative commissioning and production company in the South Wales Valleys specialising in community arts. It operates in partnership with four local authorities (Blaenau Gwent, Caerphilly, Merthyr Tydfil and Torfaen) and uses engagement with the arts as the mechanism for promoting social innovation through participation in inspirational arts experiences, led by professional arts practitioners. It covers all art forms and all age groups and in 2018 celebrates its tenth anniversary.

In 2015 she participated in Tandem Europe, a programme for cultural managers exploring creative and collaborative solutions for contemporary challenges in our societies, where she met Pierluigi Vaccaneo. As a result, Associazione Culturale Twitteratura and Head4Arts have now developed a partnership to introduce the TwLetteratura method and Betwyll app to libraries and schools in Wales.

21 February

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John F. Szabo

Chair, OCLC Board of Trustees and
City Librarian, Los Angeles Public Library
John F. Szabo is the City Librarian of the Los Angeles Public Library, which serves over 4 million people—the largest population of any public library in the United States. He oversees the Central Library, 72 branches and the library's $173 million budget.

John has more than 25 years of leadership experience in public libraries. He has served as Director of the Atlanta-Fulton Public Library System (2005–2012), Clearwater (Florida) Public Library System (1998–2005), Palm Harbor (Florida) Library (1995–1998), and Robinson (Illinois) Public Library District (1992–1995).

He is a former member of the Executive Board of the Urban Libraries Council, a past president of the Florida Library Association, and past president of the Tampa Bay Library Consortium Board of Directors. John has served as an OCLC Global Council Delegate. He was elected to the Board of Trustees by Global Council in April 2014.

21 February

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Elizabeth Tait

Information Management Senior Lecturer
Robert Gordon University
Elizabeth Tait is a Senior Lecturer and Subject Leader in Information Management at Robert Gordon University. Her academic interests are around the socio-cultural impact of digital technologies. She teaches courses in the areas of digital libraries, data management and information society. She has been awarded funding through the RCUK Digital Economy Funding to investigate the impact of digital technologies on libraries and participated in the IT as a Utility ‘Libraries of the Future’ working group.

20 February

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Dominic Tate

Head of Library Research Support
University of Edinburgh
Dominic Tate is the Head of Library Research Support at Edinburgh University Library. Dominic manages the University’s Scholarly Communications, Research Information Systems, and Research Data Support teams. He has a background in scholarly communications, having previously worked at Royal Holloway, University of London and the University of Nottingham. Dominic started his career working for open access publisher, BioMed Central.

20 February

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Sarah Thompson

Head of Collections
University of York Library
Sarah Thompson is Head of Collections at the University of York Library. She is responsible for the teams who acquire, catalogue and make available print and electronic information resources, as well the budgets associated with acquiring those resources and the technology that underpins their management and discovery. She participates in a number of different national and international consortia groups and publisher and supplier advisory boards.

21 February

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Linda Thorn

Process Manager for Information & Reference Services
Uppsala University Library
Linda Thorn is the Process Manager for Information and Reference Services at Uppsala University Library. She works with developing and coordinating circulation, virtual and physical information services, user experience and library space.

20 February

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Pamela Tulloch

Chief Executive Officer
Scottish Library and Information Council
As CEO of the Scottish Library and Information Council (SLIC), Pamela is responsible for providing independent advice to the Scottish Government on Library and Information Services across Scotland. SLIC leads on the implementation of the Scotland’s first National Strategy for Public Libraries – Ambition and Opportunity: A Strategy for Public Libraries in Scotland (2015-2020), supports the FE and HE sector, NHS information service, and a number of special interest libraries. Recently, SLIC was invited by the Deputy First Minister, Mr John Swinney MSP to work with the Scottish Government and COSLA to develop a National Strategy for School Libraries. Pamela’s previous experience includes working with Glasgow Life, Glasgow City Council and Dundee City Council. Pamela currently sits on the British Library Advisory Council, Carnegie UK Trust Library Lab Advisory Group and the Engaging Libraries Advisory Group, University of Strathclyde’s Information Science Industrial Board, First Minister’s Reading Challenge Advisory Group and other library and information related alliances.

20 February

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Pierluigi Vaccaneo

Co-Founder, Cultural Association Twitteratura and
Chief Executive Officer & Co-Founder, Betwyll Srl
With a degree in Modern Literature from the University of Pavia, Pierluigi Vaccaneo began his career in publishing and now, he is a cultural manager. With the Cultural Association Twitteratura, of which he is Co-Founder, they use modern technology and current online communication dynamics to promote reading and the approach to cultural content in education, university, and business environments. The Association has theorised the “TwLetteratura Method", which has been recognised by the European Union as a best practice in the dissemination of social reading and a winner of numerous grants at national and international levels. Betwyll Srl, of which he is the Chief Executive Officer and Co-Founder, is a start up in social innovation that has developed the web-based application Betwyll to increase the reading experience through sharing and participation offered by the "TwLetteratura Method" with the goal of providing instruction at universities and large companies, and a tool for audience engagement, development, team building and lifelong learning.

21 February

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Eric van Lubeek

Vice President, Managing Director
OCLC EMEA & APAC
Eric van Lubeek joined OCLC as Director of Operations and Service EMEA in March 2007 and was appointed Managing Director OCLC EMEA in January 2011. Prior to joining OCLC, Eric was Managing Director of Infor's global library systems division. He has a long standing career in the library information systems industry in several positions, including consulting, sales, marketing and senior management.

20 February

21 February

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Ton van Vlimmeren

Director
de Bibliotheek Utrecht
Ton van Vlimmeren has been the Director of the Public Library of Utrecht in the Netherlands, since 2010. He was trained and worked as a psychologist, as a teacher, an educational consultant and Director of Public Education in Utrecht. He also acted as Director for the city of Utrecht in different roles like Real Estate and Urban Planning, Districts and Civic Centres and Public Services. He was Vice President of the Dutch Library Association and member of the Governmental Steering Committee for Library Innovation in the Netherlands. He contributed to the International Libraries Network of the Bertelsmann Foundation, the Global Libraries Program of the Bill and Melinda Gates Foundation and the Library 2020 program of the Reading and Writing Foundation. He is President of the Board of NBD/Biblion, the national library supplier in the Netherlands and member of the board of the Pica Foundation that supports innovation in libraries.

20 February

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Wilma van Wezenbeek

Director
TU Delft Library
In August 2011, Wilma van Wezenbeek became Director of the TU Delft Library, where she has been employed since 2006. Before joining the world of libraries, Wilma held a career in scientific publishing for over 12 years and has a severe interest in scientific communication. In 2016 in The Netherlands, during her EU Presidency, she focused on open science as one of her priorities. One of the recommendations of the May Council Conclusions was that each Member State should write a National Plan Open Science. Wilma has written and directed the National Plan Open Science of the Netherlands (released in February 2017).

20 February

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Giuseppe Vitiello

Head, Library and Knowledge Centre
NATO Defense College
Giuseppe Vitiello is Head of the Library and Knowledge Centre at the NATO Defense College. From 2002 to 2004, he was Director of Publishing Activities at the Istituto Superiore di Sanità (Rome) and Head Librarian at the European Union Institute for Security Studies (Paris). From 1994 to 2001, he was in charge of the Electronic Publishing, Books and Archives Project of the Council of Europe, Strasbourg. Between 1989 and 1991, he was seconded to the European Commission to assist in the implementation of the "Telematics for Libraries" programme. Earlier, he held positions as Lecturer in Italian and Linguistics respectively at the Universities of Toulouse and Orléans and as Head of the R&D Department at the National Library of Florence. He has been consultant for various firms and governmental agencies in Europe and he is the author of six books and more than 100 articles on library and information science and history of culture and translation.

21 February

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Ingmar Vroomen

Project Manager, Information and Innovation
Muziekweb
Ingmar Vroomen works as Project Manager Information and Innovation at Muziekweb. His main responsibilities are the collaboration with scholars in the field of music and (digital) musicology, internationalisation, musical heritage, and the website muziekweb.nl. He holds a Ph.D. in History from Erasmus University Rotterdam.

21 February

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Lucia Werder

Deputy Director
Stadtbibliothek Bremen
Lucia Werder has been the Deputy Director of Stadtbibliothek Bremen since 2016. Previously, she was Director of the Public Library in Leverkusen and Director of the Public Library in Eislingen, which is a medium-sized town in Germany.

20 February

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Titia van der Werf

Senior Program Officer
OCLC Research
Titia van der Werf coordinates and extends OCLC Research work throughout Europe and has special responsibilities for interactions with OCLC Research Library Partners in Europe. She represents OCLC in European and international library and cultural heritage venues. Titia is a well-known manager in the library and archive sector and a leader in the strategic application of information technology in academic institutions. She has policy, research and service development experience, mostly in the area of networked information and digital preservation. She has published and spoken extensively on digital preservation issues and the design of repository/e-depot systems.

21 February

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Erna Winters

Managing Director
Kennemerwaard Public Library
Erna Winters is the Managing Director at Kennemerwaard Public Library in the Netherlands, which is a merger of Alkmaar Public Library, Heerhugowaard, Castricum, 4 municipalities and 14 branches. She is passionate about libraries and feels this is the best job ever. Her role is varied, covering areas from change management to cultural entrepreneurship, managing the cultural change to an organisation that focuses on results and customer valued services, building local, regional and national networks, being responsible for strategic management, finance and creating political involvement and support.

20 February

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Janette Wright

Dean of Libraries
United Arab Emirates University
Leading a redevelopment of the United Arab Emirates University Libraries to support a world class university with teaching and learning, research, accreditation and giving to the community. In previous roles in the library and publishing industry, Janette Wright worked to achieve better access to library services for people with disability and in remote locations; to support collaboration between libraries and to promote the benefit of libraries to the causes of community development, learning and scholarship.

20 February

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Nicola Wright

Director
London School of Economics and Political Science
Nicola Wright joined London School of Economics and Political Science (LSE) in 2008 from Imperial College London where she led the development of the UK Research Reserve project. In March 2015, Nicola was appointed Director of LSE Library. Nicola’s career has focused on leading change in libraries in order to meet the demands of a digital environment. She has enjoyed a varied career in the higher education and heritage sectors, with roles at the British Library, SOAS and Imperial College London. Nicola has contributed to a number of national and international initiatives in support of evolving the role of research libraries. She is currently Chair of the Board of Research Libraries UK and was previously a member of the UK Committee for the UNESCO Memory of the World Programme.

20 February

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Nadja Ylvestedt

Team Leader for the Libraries Virtual Reference Service
Uppsala University Library
Nadja Ylvestedt is the Team Leader for the Uppsala University Libraries virtual reference service.

20 February

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EZproxy

EZproxy access and authentication software allows your library to deliver to e-content simply and effectively. EZproxy facilitates a single sign-in to e-content using existing library-issued credentials, such as a library card number and PIN or username and password.
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OCLC

OCLC is a nonprofit global library cooperative providing shared technology services, original research and community programs so that libraries can better fuel learning, research and innovation. Through OCLC, member libraries cooperatively produce and maintain WorldCat, the most comprehensive global network of data about library collections and services. Libraries gain efficiencies through OCLC's WorldShare, a complete set of library management applications and services built on an open, cloud-based platform. It is through collaboration and sharing of the world’s collected knowledge that libraries can help people find answers they need to solve problems. Together as OCLC, member libraries, staff and partners make breakthroughs possible.
215397WWBE_Who-We-Are-SPREADS.pdf Download Link
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OCLC Membership

Membership in OCLC providers your users-and library users around the globe-access to information and resources created by and for members. Member institutions from around the world elect 48 delegates to the OCLC Global Council. These delegates work within and across geographic regions to engage users, reflect their views as members of a global library network, and expedite the flow of information between members and the cooperative.

If you require more information, please contact us at communications-emea@oclc.org.
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OCLC Research

OCLC Research is one of the world's leading centres devoted exclusively to the challenges facing libraries and archives in a rapidly changing information technology environment. Our mission is to expand knowledge that advances OCLC's public purposes of advancing libraries and librarianship. Since 1978, we have carried out research and made technological advances that enhance the value of library services and improve the productivity of librarians and library users.
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QuestionPoint

The QuestionPoint reference management service gives librarians tools to manage all aspects of reference service, including in-person, chat and email interactions, statistical reporting tools and the ability to reach users on websites they use most. QuestionPoint expands the reach of reference staff through a cooperative network of experienced reference librarians.
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Sustainable Collection Services

Sustainable Collection Services (SCS) provides tools and services to help manage, share, archive or remove monographs to transform valuable library space. GreenGlass is a purpose-built, interactive application that allows you to explore your print collection.
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WorldCat Discovery Services

WorldCat Discovery Services helps people easily find and get resources available at your library and in libraries worldwide through a single search of WorldCat and familiar, authoritative e-content collections. It also connects users to your collections via popular websites where people typically start their research.
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WorldShare e-Services

The WorldShare e-Services solution helps libraries with the management, discovery and delivery of e-resources. This full suite of cloud-based applications simplifies end-to-end processes to get e-resources to library users faster, wherever they start their search.
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WorldShare Interlibrary Loan

WorldShare Interlibrary Loan automates your cloud-based interlibrary borrowing and lending processes though the largest resource-sharing network in the world to save your staff time and to ensure timely delivery of items to the people who need them.
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WorldShare Management Services

WorldShare Management Services (WMS) is a cloud-based library services platform that saves you time and money by helping you easily manage library resources in all formats. With WorldCat as its foundation, WorldShare Management Services enables you to draw on the collaborative data and work of libraries worldwide for more efficient workflows.
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Registration Opens

08:00 AM 09:00 AM

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Welcome

09:00 AM 09:15 AM Music Hall

Chair's Welcome and OCLC's Welcome

Speakers

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Plenary Session

A Shared Vision for a Smarter Future

09:15 AM 10:00 AM Music Hall

Around the world, emerging trends and technologies are changing how we live, learn, work and play. The rise of AI, automation, the Internet of Things and the blurring of the physical and digital worlds—these aren’t simply fads or sci-fi predictions, they’re happening today. The future is here. New technologies are providing new opportunities as well as placing new demands on libraries. How can libraries not just keep pace but thrive in an ever-smarter world? Join OCLC President and CEO Skip Prichard as he discusses how OCLC and libraries can continue their track record of innovation in pursuit of new and better ways to support their communities and to better serve their users.

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Plenary Session

Digital Focus on Scottish Libraries

10:00 AM 10:30 AM Music Hall

Pamela Tulloch invites the audience to find out more about the great innovations that are taking place in Scottish libraries today, including their Wikipedia project, set up to increase the digital contribution of libraries and to widen access to offline collections of historical and cultural content held by Scotland’s libraries.

Q&A Session with the Audience at the end of all talks

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Plenary Session

The Smarter Library: A Vision from the Front Page of Wikipedia

10:30 AM 11:30 AM Music Hall

The smarter library meets its users where they are and at their point of need. It transcends physical space and is fully discoverable and functional online. The smarter library not only delivers resources but empowers the production of knowledge by communities. It is networked--from its people to its linked open data. The smarter library accepts its inherent political might: the radical, inclusive mission to curate and create resources for all people, where every human is treated as a potential patron. The smarter library is emancipated from paywalls and subscription budgets, ensures that knowledge is preserved, defends intellectual freedom, promotes civil liberties, and advocates for open access and copyright which serves the public interest. The smarter library holds story circles for adults, has no walls... and serves coffee.

This talk will explore the future of libraries through the lens of Wikipedia's mission and its own growing Wikipedia Library program. Prevalent themes include meeting user needs, thriving in a digital world, successful crowdsourcing, cross-institutional partnerships, social media engagement, trends in scholarly communications, citations as infrastructure, reliability and fake news, public policy for knowledge institutions, global inclusion, collaboration between libraries and Wikimedia, and alternative paths to librarianship.

Q&A with the Audience at the end of the talks.


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Refreshments

11:30 AM 12:00 PM Ballroom

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Academic Track

A. Meeting User Expectations

12:00 PM 01:00 PM Music Hall

Building user engagement and satisfaction with library service is an important activity. In this session, we will explore how user expectations are being met in different contexts.

Starting with Uppsala University library, we will hear about a project to create an organised, central virtual reference service, to provide users with instant help when they need it. They have created a new virtual reference unit that answers phone, chat, and emails as and when the user needs it. The project has called upon the library to be creative and smart in delivering a solution that meets users’ expectations.

Finally, Elizabeth Tait from Robert Gordon University will consider the role of technologies in the transformation of library services. The findings are drawn from several funded research projects and involvement with professional bodies and working groups. The session will consider some of the technology trends relating to libraries with a particular focus on technologies that aim to increase user engagement and to develop collaborative learning experiences. Through the session, she will reflect on some of the challenges and opportunities that these technologies present to libraries such as the skills development needs of staff, challenges of sustainability and ‘future proofing’ initiatives and selecting the correct technologies for the needs of individual library’s users. The session will finish with some reflections about the future developments in digital libraries.

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Public/General Track

B. Partnerships

12:00 PM 01:00 PM Oval Room

Building public and private partnerships has become common practice within the public library sector. We will highlight several examples in this session of successful partnerships.

At the Public Library of Utrecht, they have created a business plan that in execution cooperates with partners and citizens. This presentation will focus on different examples and aspects of the discovery journey of partnerships and on the engagement with the community. For the library staff, this journey implicates both an exciting and challenging change.

At the Wikipedia Library, they have partnered with 70 leading publishers to give Wikipedia editors free access to 100,000 academic journals. This presentation will focus on mutually beneficial relationships and how to naturally pitch them, especially across regional and ideological boundaries. For library staff, the lesson is that collaborators are everywhere, if you just know how to get them on board with your vision.

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Library Services Track

C. WorldShare Management Services

12:00 PM 01:00 PM East Drawing Room

“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” - Albert Einstein

Whenever a library – either alone or as part of a group – makes the decision to move to WMS, change is a part of the process. There may be changes in workflows. There may be changes in staff responsibilities. And, there may be fundamental changes in how we think about authority and control. As Harm Derks at VU Amsterdam puts it, “Today’s model does not have to be tomorrow’s answer.".

Join Sandra Ehrens from Maastricht University and Harm Derks from VU Amsterdam as they discuss technology, process and philosophical changes encountered when their institutions moved to a global, cloud-based LMS.

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Research Track

D. Workflows in European CRIS infrastructures: How smart are persistent identifiers?

12:00 PM 01:00 PM West Drawing Room

The European Research Information Management (RIM) landscape is changing rapidly, as CRIS systems aggregate more types of data, harvest publications from a growing number of external sources, and serve as an important node interoperating within a large, complex scholarly communications landscape.

A central component of research information management practice at many institutions is the collection of a university bibliography: the publications metadata representing the scholarly output of the institution. Institutions also seek improved internal reporting and decision support, and collection and analysis of a broad array of research outputs, not just publications.

In an effort to scale processes and create workflow efficiencies, library stakeholders see a potential role for persistent person identifiers such as ORCID and ISNI.

In this presentation, we will share about recent research exploring the adoption and integration of persistent person and organisational identifiers in European CRIS infrastructures and seek to engage attendees in conversations about their own local practices. What is the current role of identifiers in these ecosystems? Are they meeting institutional and researcher needs? And how smart are the different identifiers available out there?

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Lunch and Networking

01:00 PM 02:00 PM Ballroom

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Plenary Session

The Innovation Potential

02:00 PM 03:30 PM Music Hall

This roundtable discussion with Lorcan Dempsey in the Chair, will explore the thoughts of three research library directors from leading universities. What will be driving innovation in their libraries over the next five years? And how will that innovation manifest itself? There are no limits on what might be identified as a catalyst for innovation but, we might anticipate that impact will be felt in the use of library space, the application of data science and the use of blended learning techniques as well as the increasingly sophisticated insights we will derive from learning analytics. Just a taste of what our erudite panel might consider.

Q & A Session with the Audience

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Lightning Talks

Lightning Talk Sessions

03:30 PM 04:00 PM Music Hall

This year, we would like to invite five lightning talks from across the Scotland.
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Refreshments

04:00 PM 04:30 PM Ballroom

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Academic Track

E. Smart Spaces

04:30 PM 05:45 PM Music Hall

That students and researchers are increasingly hungry for good quality study space has been evidenced at the University of Leeds with the reaction to the opening of the new-build Laidlaw Library and the re-opening of the Edward Boyle Library. The design of these spaces reflects pedagogical developments and an increasing emphasis on open science.

At the Danish Technical University, they have developed a SMART concept for their space. They have transformed their library from a building for books to a building for people, where through the use of sensors they are collecting data, and co-creating services with their users. By doing so they are supporting the development of data literacy for their users and their employees.

The United Arab Emirates University is redefining the role of the university library as part of its plan to become “The University of the Future”. This talk will describe how their plans were developed to attract more visitors, to enliven the campus experience for students, faculty and the local community.

Rounding off this session, we will hear from Matt Barnes of SCS who will give an overview of the ways that SCS is supporting the management of space based on intelligence from GreenGlass software.

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Public/General Track

F. Customer Service and Outreach

04:30 PM 05:45 PM Oval Room

Bremen Public Library will kick off the session by talking about their approach to great customer service. How great service influences everything they do regarding their collection, new services, new ideas, being part of the community, and enrolling new customers.

By starting to work with schools on literacy, libraries in the region of Kennemerwaard in the Netherlands, have been able to develop close working relationships that are now tackling other learning objectives like computational thinking and digital literacy skills. They are also developing programs with nurseries for reading with babies and toddlers.

Our third talk will be from National Library of South Africa (NLSA). Over the last five years, the NLSA has seen a rise in homeless people and refugees coming to the library to access services. Until recently, little attention was given to this vulnerable section of society and their rights to access library services. NLSA will talk about the services they are providing and will look at the challenges the library faces to continue supporting them.

The Senate House Library in London considers its importance in the context of both academic and public stakeholders. They hold two exhibition seasons a year, which allow diverse audiences to visit the library and explore their collections and services for free. We will hear about some of the successes they have experienced when working with local schools, refugee groups and in their work to support the local authority’s bid to become a London borough of culture.

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Library Services Track

G. Connecting Regions with Global Impact

04:30 PM 05:45 PM East Drawing Room

All over the world, national libraries and other strategic library bodies are overseeing library cooperation to foster effective services within regions. Such work requires robust infrastructure, with agreed standards and protocols. OCLC is partnering with many organisations around the world to support these types of regional collaboration. Join OCLC’s Axel Kaschte and Jisc’s Neil Grindley who will present.

In February 2017, Jisc and OCLC announced their plans to work with the UK academic community to build a new shared service to improve library collection management and discovery. Termed the National Bibliographic Knowledgebase (NBK), the initiative is a key part of delivering on a vision of a national digital library for the UK. This project is the latest in a series of national and regional endeavours that OCLC is playing a role in. We will learn from Jisc about the detail of the project and its deliverables. We will also hear from OCLC on similar projects that are currently in progress.

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Research Track

H. The Realities of Research Data Management

04:30 PM 05:45 PM Hanover Suite (Principal Hotel)

Research institutions throughout Europe are increasingly addressing the challenges of managing data throughout the research life cycle and offering education, expertise, and curation support services for research data management (RDM).

Institutions today struggle to effectively manage full text, research data, and metadata in multiple systems, minimise inconvenience to researchers, and to raise awareness of responsible data management practices. This presentation will highlight the experiences of two Scottish universities that have taken a collaborative, service centre approach, engaging open access, data management, and CRIS stakeholders.

The University of St Andrews will share how it has developed integrated workflows to support the deposit of data underpinning doctoral research. This collaborative project uses existing systems (Pure CRIS and DSpace Repository) and explores the re-purposing and integration of systems and administrative workflows to best achieve effective management of full text, research data, and associated metadata. The University of Edinburgh will share about its development of an array of data curation services extending across the research life cycle, including resources for active research data management, synchronisation and collaboration, dark archival for inactive datasets, and long-term data sharing. Like St Andrews, Edinburgh registers published datasets in their Pure registry.

We will conclude by relating these two presentations to current and future OCLC Research projects related to research data management (RDM), research information management (RIM), and their nexus.

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Technology Track

I. Applying Data Science in the Delivery of Library Services

04:30 PM 05:45 PM West Drawing Room

Libraries, in general, are beginning to look at ways of utilising the Internet of Things (IoT). At the University of Edinburgh, they have investigated IoT as a way of gathering data on how users use one of their most complex libraries. They have started a project to use Wi-Fi data to analyse visitor usage of the library spaces. The talk will explore the challenges of using IoT, including the privacy requirements and initial results.

User services are changing radically. At ZBW, they aim to visualise the change towards the digital library and the way that it is used. One such project is related to 'Loan History', where circulation data is processed and visualised (and anonymised) to understand what users are borrowing. This data is being used at an aggregated level to present trends within the institution.

Leiden University Libraries (UBL) is an internationally recognised research library with world-class collections and advanced services for education and research. UBL is also responsible for the research information management systems that collect and store metadata on researchers output (publications, datasets, activities) and their affiliations, covering the overall process of collecting, managing and reusing research outputs. The UBL is constantly looking for ways to improve and innovate its services. The UBL is currently involved in a project which main goal is to support publishers in their efforts to reach non-academic audiences. In cooperation with publishers, the UBL will establish an application for the recognition of societal relevance. The application will be based on technologies in the field of Text and Data Mining, and will make use of aspects such as keywords, abstracts, stylistic properties and usage data.

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Close of Day One

05:45 PM 05:45 PM

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Conference Dinner

07:00 PM 10:00 PM Playfair Library

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Academic Track

J. Scholarly Communication Challenges

09:00 AM 10:30 AM Oval Room

Libraries are uniquely placed within their institutions to champion scholarly communication behaviours that are ethical and meet the standards of integrity which the university is meant to represent. John MacColl will call for the role of integrity champion to be embraced by research libraries in this session, working cooperatively and internationally.

At the NATO Defense College in Rome, they are devising strategies for raising awareness of the strategic papers of non-governmental organisations and (inter)governmental agencies like NATO. It is their proposition that libraries should give broader attention to these sources because they are freely available on the web, because they are not otherwise available through published sources and because their rigorous and reputable findings are not today adequately referenced.

The University of Huddersfield Press is one of the new breed of University Presses, exploring new publishing models around open access publishing. The Press is part of the scholarly communications activities within Computing and Library Services at Huddersfield, and publishes a range of journals and monographs. This talk will explore how the Press has developed from a project to a core service, including the challenges it has faced and the opportunities for development in the future.

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Public/General Track

K. Being Customer Centric

09:00 AM 10:30 AM West Drawing Room

We will hear from one of the largest and most prestigious public libraries in the world, The New York Public Library, about their drive to create a holistic customer experience that is convenient, consistent, empowering and inspiring. Johannes Neuer, Director of Customer Experience, will provide examples of the many ways the library ensures excellence in customer service.

The focus on the customer is not only the preserve of large municipal libraries with many resources. We will also hear from two Norwegian library leaders who are using patron-centred design to enhance their small library services. They are looking at augmented reality to see if it can digitally enhance the way libraries are used. Although the technology is still in its infancy, games like Pokémon Go are showing the potential in merging the digital with the physical world. We will hear about their project which has applied design thinking to get their patrons to help develop new services.

The City Museum of Frankfurt wants to place itself in the middle of society, therefore participation, collaboration and co-creation plays a crucial role. Examples include "Frankfurt Now" a permanent exhibition to collect and visualise the informal knowledge of Frankfurt's inhabitants about their city, knowledge gathered through everyday experience.

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Library Services Track

L. New Directions for Discovery Services

09:00 AM 10:30 AM Music Hall

Why aren’t discovery tools in common use in public and corporate libraries? This is the question posed by our first speakers. They will use their session to investigate how the needs of these libraries vary and offer suggestions on how discovery services could be developed to meet those needs.

Even with widespread usage of discovery systems in academic libraries, there are still many challenges. The UKB have begun a project called “Journal Browser” to combine information on over 30,000 of the ‘most important’ journals from several data sources. It allows users to identify journals to publish in, based on Open Access information, impact, APCs and their location. Wageningen University and Research who have been leading the project will show the results.

SOAS are creating an innovative, unified discovery layer. Their academics and students were frustrated at being unable to search across their print, manuscript, digital, archive and institutional repository collections using a single query. They will share their approach to creating a blended search.

Finally, we will conclude with a look at the ‘group discovery’ experience being realised by more than 60 art libraries around the world in www.artdiscovery.net. They are developing a model for a virtual bibliography for the arts by linking library data with additional sources using WorldCat®. Two years into the project and they are following a new direction using the Central Index in WorldCat.

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Research Track

M. Opportunities for Innovation

09:00 AM 10:30 AM Hanover Suite (Principal Hotel)

OCLC Research is taking the pulse of innovation trends and priorities among academic and university libraries in Europe. In 2017, OCLC Research conducted a survey on the challenges facing libraries at high performing research universities in the UK, the Netherlands, Germany, Austria, Switzerland, Denmark, Spain, France, Ireland, and Italy. The survey was followed by a facilitated discussion with selected respondents to help contextualise the findings.

In this session, we will share survey findings and present highlights from these discussions. We will also continue the conversation – session participants will have opportunity to share your library’s priorities, and your views on trends and future challenges in innovation.

This is a joint effort of the EMEA Regional Council and OCLC Research to gain intelligence regarding trends, capacities and priorities and inform future joint activities between OCLC and the research library community in Europe. We invite you to join us and help shape our shared agenda.

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Technology Track

N. Learner Analytics

09:00 AM 10:30 AM East Drawing Room

At Jisc, they are exploiting data more fully to transform how libraries make decisions to support teaching and research. The session will highlight how Jisc is supporting the improved use of library data through two initiatives, JUSP (Journal Usage Statistics Platform), and Learning Analytics.

Jisc are working in collaboration with 50 universities and colleges to deliver a learning analytics service. The University of Gloucestershire is one of the pathfinder institutions and they will describe their journey to this point on the project and what they have learned.

EzPAARSE and ezMESURE: Assembling national dashboards from locally generated and fine-grained access events to electronic resources

Generating fine-grained Access Events (AEs) to electronic resources from locally gathered log files through ezPAARSE is now a well-known and defined process, conducted since the end of 2012. ezPAARSE comes with a list of more than 200 parsers, providing ezPAARSE’s international users with a good coverage of their electronic resources subscriptions. Collecting those AEs into the ezMESURE national repository for dynamic dashboard consolidation and representations, has been a sustained effort since early 2016 for Couperin.org, its members, and the Inist-CNRS. Firstly, we will hear about the whole design of the ezPAARSE/ezMESURE environment, and how it can improve the management of electronic subscriptions through the example of the University of Lorraine, the first user of ezPAARSE and now a "power user" of this tool.

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Refreshments

10:30 AM 11:00 AM Ballroom

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Plenary Session

Plenary Session Three - This is OCLC

11:00 AM 12:15 PM Music Hall

Join us for this update from the OCLC leadership.

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Group Photo, Lunch and Networking

12:15 PM 01:30 PM Ballroom

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Public/General Track

O. Working with Young People

01:30 PM 02:30 PM Oval Room

Programmes for young people offer a way to hook the readers and learners of the future into using the library now and long into the future. In this session, we will hear about the innovation taking place to connect with this important group.

At ProBiblio in the Netherlands, they are using Minecraft to educate kids on subjects relating to their heritage and local history. Kids are recreating bunkers from the Atlantikwal, or recreating castles based on local finds, immersing themselves in heritage in a fun way.

While at the University of Worcester, where they have a shared academic/public library space, they have used this dynamic to roll-out university-led activities to other young audiences. For instance, their study happy well-being programme, originally developed for undergraduates is also offered to local sixth form and college students. Impact assessment suggest it has increased interest in moving on to university level study.

Finally, Maakotheek is a young Dutch foundation that provides primary and high schools with educational programmes in the field of science and technology. For primary schools, Maakotheek delivers year-round technoloigcal equipment (3D printers, robotics, electronics, etc.). Especially for libraries, they are now developing a programme that is connecting existing content, a Library’s Makerspace, and the Library-at-School programme to create the ultimate after school ‘motor block’ in helping children adopt new technologies and prepare them for a new future.

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Library Services Track

P. Collection Evaluation and Sharing Resources

01:30 PM 02:30 PM West Drawing Room

The universities of Leeds, Sheffield and York comprise the White Rose Libraries Collaboration which dates back to 2004. In early 2016, the White Rose libraries began work with GreenGlass, a tool from Sustainable Collection Services (SCS, now part of OCLC), to analyse their collections in order to explore collaborative collection management. All three libraries aim to reduce collection storage overheads, whilst retaining access to material that is of value, both to their own institutions, and also to the wider research community. The talk will share the GreenGlass analysis that was carried out, its findings and the impact so far on plans for collaborative collection management across White Rose Libraries.

Chris Négrel, Director of Library Solutions at OCLC will give an update on recent Resource Sharing activities. He will be joined by Poul Erlandsen, Senior Librarian and ILL Specialist at The Royal Library/Copenhagen University Library and EMEA Regional Council Executive Committee member. Poul will facilitate a discussion with the audience to gather knowledge on the future of resource sharing.

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Research Track

Q. Smarter Library Themes

01:30 PM 02:30 PM Music Hall

What makes a smarter library? How can we become a smarter library community, together? In this session, we will summarise and synthesise the learnings, insights and key takeaways we’ve gathered over the two days that will help us answer these questions.

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Technology Track

R. Library Automation

01:30 PM 02:30 PM East Drawing Room

As more and more importance is being placed on making libraries more visible online, they are looking at ways to make themselves and their resources more accessible for all and engaging their users in different ways.

At Muziekweb, the Music Library of the Netherlands, they hold one of the largest music collections in Europe and over the past few decades they have been working to build a database of classical music works. We will learn how by standardising their work titles and cataloguing of these pieces, it has meant that more links can be made with ISNI and with the help of a computer program, they have been able to translate the titles into other languages, causing the visibility of these resources to stretch further afield.

In this session, we will also hear from Twletteratura, an Italian company who has developed an app which allows users to comment on cultural content. Recently, one such project that they have worked on is with Welsh libraries and schools who used the app to promote digital literacy and engage new users by showing what the library had to offer. As part of this, users were able to share what they thought of the book in question on a social media like platform and this has helped the library explore new ways of sharing their services and increasing the visibility and engagement of the library in the community.

Being accessible and engaging is not just about your users, it is also about your staff. The final presentation in this session will look at Digby, the new mobile app for WMS libraries. John McCullough, Senior Product Manager at OCLC, will share how this app can increase the efficiency, accuracy and independence of student workers and volunteers when dealing with routine library tasks, by providing them with access wherever they are in the library and engaging them with a tool they are familiar with.

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Refreshments

02:30 PM 03:00 PM Ballroom

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Plenary Session

The Future of Libraries

03:00 PM 04:15 PM Music Hall

When we asked him to give us a sneak preview on his keynote for EMEARC18, Igor Beuker smiled. “I will ask the audience to join me on a journey to explore the trends through a ‘Math Man’ lens. A fresh look on the impact of Industry 4.0 and digital Darwinism, the phenomenon in which trends, technologies, consumers and society evolve faster than established brands can adapt. It’s a fate that also threatens governments, institutions, and all other corporate organisations. Today, tomorrow and in the unforeseeable future. The goal of my talk? To inspire and motivate libraries to accelerate in the era of chaos and change. I believe they can also be a sword to slay fake news, a historic lifeline to predict our future and a new way to enhance education.”

Q & A Session with the Audience

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Close of EMEARC 2018

04:15 PM 04:30 PM

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Introduction

10:00 AM 10:30 AM Kings Hall, Principal Hotel

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New Forms of Engagement

10:30 AM 12:00 PM Kings Hall, Principal Hotel

As more and more information and services are moving online, the role of the reference librarian and reference services are becoming more important. Students are working in a variety of places at all times of the day and night, meaning they expect the services they need to be there when they need them. The services libraries provide have moved from the traditional to the virtual meaning there is now an increased focus on providing guidance and help to students to find what they are looking for, but what does this mean for you and your library?
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Learner Analytics

10:30 AM 12:00 PM Kings Hall, Principal Hotel

Students place importance on the teaching and the resources available at an institution when judging their student experience. In certain jurisdictions, teaching excellence is assessed as a governmental exercise. Learning analytics are therefore helping institutions create proof points around the standards they are adhering to. By gathering together and analysing library data on a student e.g. what books they take out or how many times they visit the library, libraries can contribute to this insight.
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Data Driven Decisions

10:30 AM 12:00 PM Kings Hall, Principal Hotel

In developing a library’s strategic direction, it is essential that evidence-based data be referenced to supplement the organisation’s rationale for decision-making. There is an expectation by stakeholders that libraries can generate reports and decisions based on aggregated data. Therefore, capturing, analysing and reporting decisions based on data are indispensable in today’s libraries.
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Technology and Mobile Strategy

10:30 AM 11:30 AM Kings Hall, Principal Hotel

Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviours and do what they do. When it comes to technology and mobile strategy, there are two perspectives to consider — libraries being where the students expected them to be and, areas that can make things easier for your staff. Whether it is developing apps, so that students can check their library account or making processes less cumbersome for staff, to providing technology that students would not usually have access to make for a more innovative and creative space and giving staff the technology to allow them to be where the students are — all of this helps to make the library smarter.
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User Experience

10:30 AM 12:00 PM Kings Hall, Principal Hotel

It is no longer just about looking at the figures such as, footfall and how many books have been loaned, there is now an increasing focus on the user experience and especially from a digital standpoint. Nowadays, students are used to and understand the layout of search engines like Google and Yahoo and so it is important that the interfaces look familiar, are responsive and resemble popular sites, so it is easy to use with little or no training. Therefore, it is important that we get a better understanding of the student user, so that as libraries and library services develop, they are centred around the user and provide a positive impact.
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Collection Management

10:30 AM 11:30 AM Kings Hall, Principal Hotel

As teaching methods and technologies change, so too do the needs, wants and behaviour of students. This means new demands on library space and priorities, but how can this be managed when libraries are full of stacks and their collections are just getting bigger? It means reducing physical collections so that there is room for collaborative spaces and allowing the library to be where the student wants to work. But how can this be done without being to the detriment of the resources available?
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Lunch and Networking

12:00 PM 01:00 PM

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Same sessions as in the morning

01:00 PM 02:30 PM

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Break

02:30 PM 03:00 PM

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Round Up

03:00 PM 03:30 PM